Returns & Exchanges
We want you to feel as good in our sustainable fashion as we do making it. If your Gaia Herbs apparel isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.